FAQ - MONSTER HOUSE

[vc_row][vc_column icons_position=”left”][trx_sc_title title_style=”default” title_tag=”h2″ title_align=”center” link_style=”default” title=”Find answers to all of your|| questions here”][vc_empty_space alter_height=”medium” hide_on_desktop=”” hide_on_notebook=”” hide_on_tablet=”” hide_on_mobile=”” css=”.vc_custom_1517845417764{margin-top: -0.8rem !important;}”][vc_row_inner][vc_column_inner width=”1/2″ icons_position=”left”][vc_toggle title=”What is this?” style=”arrow” open=”true”]Monster house is an all-new escape room experience. Join a band of Monster Hunters, based in Las Vegas, as they attempt to take down (or survive!) the evil forces growing in the world. Enter the Mummy’s Tomb and destroy his power, take down Dr. Frankenstein before he can complete his experiments, and more coming soon![/vc_toggle][vc_toggle title=”If I’m late, can I still play?” style=”arrow”]We strive to give you as much time as possible, but since you are reserving a time slot (and quite likely someone has reserved the slot after you), we can only allow groups so much extra time if they show up late. Plan that we’ll be forced to start the clock on your room ten minutes after you were supposed to have arrived. So, if your appointment was at 2, we’ll start your hour-long adventure at 2:10. But if you’re ever running late, give us a call. We might be able to help accommodate![/vc_toggle][vc_toggle title=”I need to reschedule my reservation!” style=”arrow”]Because our rooms are not products that we can resell, but time slots that require a specific booking time, we cannot allow any rescheduling within 24 hours of the event. If it’s farther out than 24 hours, give us a call and we’ll do our best to reschedule that time slot for you.[/vc_toggle][vc_toggle title=”How many people can play at once?” style=”arrow”]Our rooms are designed with as few as 2 players and as many as 10. If you are wanting to book out the whole room and bring more than ten, we just warn you that some spaces in the room aren’t designed to keep more than ten people occupied, but we’ll most likely allow you to expand beyond the norm. However, any size group from 2-10 will enjoy the rooms. We may adjust this number as more rooms come online.[/vc_toggle][vc_toggle title=”Do I need a reservation?” style=”arrow”]Generally, yes. We recommend booking online to assure your spot is available. However, during normal operating hours, we do accept walkins. Just understand that the best way to secure your spot is to book online, even if it’s near the time of your activity. Our time slots update automatically, so you can always see what’s available.[/vc_toggle][vc_toggle title=”How much does it cost?” style=”arrow”]

Because pricing is going to vary based on whether you’re booking the entire room or using the “open booking” system, we recommend going to “book now” on the top of the website and experimenting yourself to see how much your party would cost.

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Nah, we got rid of the last ghosts ages ago!

It may feel that way when you enter. However, we are not a traditional haunted house, though our events will contain spooky or eerie elements, some mild blood, eerie sound effects, lighting changes, and darker themes (but nothing too dark or gorey). Think of it as a mild haunted house where you can interact with the props and destroy the monsters.

[/vc_toggle][vc_toggle title=”How long do I have to complete the game?” style=”arrow”]Your adventure begins with a short orientation at the “start time.” After that point, you’ll have one hour to complete the mission. You may get out early if you can beat the clock, but we’ll pull you out of the room if you fail your mission (the time runs out).[/vc_toggle][vc_toggle title=”Are there any age restrictions for participants?” style=”arrow”]We recommend discernment on the part of parents/guardians given the moderately-mature nature of the games. Some contain more dark and eerie elements, which would probably spook younger children. However, we allow parents to make the choice on whether to bring their children with them. You’ll want to include these children as participants when booking.[/vc_toggle][vc_toggle title=”Do I have to arrive in advance?” style=”arrow”]

We recommend arriving around ten minutes early to sign waivers, use the restroom, etc. Our goal is to start your challenge exactly on time, as we much get the mission ready for the next group. However, we will not start your timer until ten minutes after the event was slated to begin.

What, if anything, should I bring to the game?

Is it scary?

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We recommend wearing comfortable shoes and clothes that you can move easily while wearing. You will not need to do any climbing for any room, however, you may need to look under items or get on your knees, so wear things that would allow you to freely move. We generally do not allow outside light sources in the rooms. However, if you have a medical condition that requires you to use such things, then please inform your game master in advance and bring the required flashlight. Understand, however, that the room is designed to be viewed in selective lighting, and using an outside flashlight may ruin surprises or allow you to see clues that would not have become visible otherwise. Use with caution.

Is it scary?

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Our rooms do contain eerie elements, whispers, lighting effects, and other conditions that are more “spooky” or “eery” rather than just outright “scary.” We are not a haunted house, per se, and thus do not resort to the extreme fear factors of that branch of the industry. However, if you are afraid of the dark, sudden noises, pops, or creepy textures, you will most likely experience such while exploring your adventure.

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